长久可靠的售后支持
Permanent and reliable after sales support
购置一台S系列板式换热器和板式换热机组只是你体验的一个开始,我们的客户关系是长久的,从安装到后台技术支持,再到提供顾问式的服务和技术推进可见一斑。我们对产品品质的坚持犹如对客户的服务承诺及支持般重要。除了优良的产品品质,强大的售后服务网络也是赛斯特胜人一筹的表现。
我们以“用户满意”为标准,拥有辐射全国的销售和售后服务网络,充分利用产品质量优势、规模化生产成本优势和用户技术服务优势,以用户为中心,致力于用户结成可持续发展的伙伴关系。在全国各大中型城市建立销售服务机构,“4小时的快速反应,4小时内现场服务.24小时迅速解决问题”的售后服务宗旨,完善为用户提供个性化的“一对一”的营销服务。
我们的服务没有终点……
It is only S start for purchasing an SST plat-heating exchanger unit. The relationship between end user and the company is long-term one.which includes the service of model selection.assembly.back-up.consultancy and technology promotion.We
treat the quality of product as important as the commitment and support to the service to end userThe end user service isanother advantage of SST besides the excellent quality On the basis of the standard of atisfaction to end user with the nationwide marketing network.utilizing the advantages of quality of prroduct.cost and technology service to end user.focusing on end user.the company is dedicating in forming a
continuous developing partnership with end user.ln each large & middle-size city of China.the company established sales
service office to provide 24-hour on site service for strategy end user and one-to-one sales service for end user
Welcome to the world of high-class heat exchanger unit.
There is no end to our service.
赛斯特为用户提供快捷及完备的服务支援,包含以下几点:
SST provides rapid and pe rfect se rvice support for end user,of which includs
1、充足的零部件库存
在全国范围内所建立的分支机构,有着实践经 验和专业培训过的售后服务队伍,能为你24小时提供所需备件,同时会有更多的办事处储存我们的备用零件。
2、终身免费服务
我们的产品提供一年的质量保证期,终身免费服务。
3、现场服务
我们会在送货上门的同时为您提供周到的现场服务。
4、预防性维护保养
我们还提供定期的预防性维护保养,消除意外故障停机给您带来的损失。
5、技术咨询和热线支持
我们还提供售前、售中、售后技术咨询和热线支持。
6、培训课程
我们为现场操作人员提供定期和广泛的培训,避免误操作引起设备停机造成的损失,同时能够更好的对设备进行维护。
7、随机资料
我们还为用户提供详实的操作手册,以便客户能够及时的解决使用中的问题。
1. provide original spare parts upon receiving notice
Establish spare parts team with practical experience and high efficiency in nationwide range to provide you required spare parts in 24 hours a day & seven days a week.Meantime more offices store our spare parts.
2. warrantee period of 2 years
We provide a l-year warrantee for our products.
3. assembly and commissioning service on site
We will provide complete and good service on site for you while delivering the product.
4. preventive maintenance eliminates shutdown dueto accidental failure
We also provide periodically preventive maintenance to extremely eliminates the damage from shutdown due to accidental failure
5. technical consultancy and hotline support
We also provide after-sale technical consultancy and hotline support
6. Training course
We provide full training for on site operational staff on a periodical basisThis can avoid the losses resulted from shutdown of the equipment due to misuse.And a better maintenance of the equipment will be achieved
7. Material attached with the machine
We provide the detailed operation manual to customers so that customers can promptly solve problems occurred in their operation